Reach Our Team for Service & Support

Reach out by phone or send your request online—our team responds during

 business hours and helps you move forward without confusion.

The Fastest Ways to Reach Our Team

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Office Address

601 Wake Avenue, Kinston, North Carolina 28504, United States

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Business Hours:

Monday – Friday: 8:00 AM – 5:00 PM

On-call services available at overtime rates, including after hours and weekends

If you’re located in Kinston, Greenville, Goldsboro, or Jacksonville, you can call or submit a request to get routed quickly to the right service.

Tell us what’s going on

We’ll review it and get you scheduled without the back-and-forth.

Contact Us

Contact Information

Service Details

If available, include these, they help us prepare for your visit.

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Find Us in Kinston, NC

Located at 601 Wake Ave,

just behind Oliver Glass.

We’re located at 601 Wake Ave, but the building sits behind Oliver Glass, so it can be easy to miss from the road.


Look for the driveway beside Oliver Glass and follow it back, you’ll find us behind the front building.


If you have trouble finding us, give us a call and we’ll point you in the right direction.

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What to Expect When You Reach Out 

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Call or submit a request

Use whichever is easier—both are reviewed during business hours.

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No repeating yourself

The details you provide help us understand the issue and prepare for the visit.

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Clear next steps

We’ll follow up to schedule service and confirm what happens next.

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After-hours support available

On-call service is available evenings and weekends at overtime rates for urgent situations.

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Clear details help us prepare

Leaving a clear message or submitting a request helps us understand the issue before we follow up.

Local, Established, and Ready to Respond

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KRC  has been providing reliable service across Eastern North Carolina since 1970, with a physical location in Kinston. Whether you call or submit a request, you’re reaching a local team with experience in refrigeration, HVAC, and appliance repair.